Candy Darling Pink Heart Babydoll Dress- Made to Order

Candy Darling Pink Heart Babydoll Dress- Made to Order

Regular price $ 275.00
Unit price  per 
Tax included. Shipping calculated at checkout.

We absolutely adore our Candy Darling satin babydoll dress.  It features our pink and purple retro heart print in a nice, weighty duchesse satin.  The square neckline and empire waist look absolutely adorable with the spaghetti straps and lilac cotton velvet bow.   The gathered bottom portion of the dress gives it a cool 60s look in the mini length- pair it with your favourite ballet flats or maryjanes for the ultimate saccharine sweet 60s vibe that is absolutely irresistible.  

As this dress is made to order, please allow 21 business days for it to dispatch.  

Made in England.

Ships from the UK.

Content: 100% Polyester Duchesse Satin

Model is 5' 9" and wears a size small

Take your normal size.  Those with a larger bust may wish to take the next size up.  Also available in petite length and tall length.

Returns

We would like to emphasize that each item offered for sale, excluding those marked as on sale or in stock, is meticulously handcrafted specifically for you. Therefore, we kindly request that you make a thoughtful and informed decision when placing an order with us.

If you receive a handmade item that does not meet your expectations or does not fit as desired, we are pleased to provide you with two options, as outlined below:

  1. Return Option: To be eligible for a return, the item must be unused, unworn, and in the same condition as when received. The return must be initiated within 14 days from the date of delivery. Customized or personalized items cannot be returned unless they are defective or damaged upon arrival. To initiate a return, please email us within the 14 days, providing your order number and the item(s) you wish to return. The customer is responsible for the return shipping costs unless the item is defective or damaged upon arrival. We recommend using a trackable shipping service to ensure the safe return of the item. The customer is also responsible for any loss or damage that occurs during the return shipping process.

    Refunds and Exchanges: Once we receive the returned item and verify its condition, we will process the refund or exchange. Refunds will be issued to the original payment method used during the purchase.

  2. Alteration Service: Alternatively, you have the option to return your item to us for professional alterations, available for a nominal fee of £20. Please be aware that the feasibility of this service is contingent upon the extent of alterations required. Kindly contact us at Info@natalieandalanna.com to discuss your alteration needs before returning your item.

For either of the above options, we require that you initiate the return process within 14 working days of receiving your item. If you intend to return your item for store credit, it must be returned unused and in the same condition as received, including intact swing tags. Please send an email to us with your order number in the subject line, specifying either "Credit" or "Alteration."

In the unlikely event that you receive a faulty item or one that does not align with your customization request (a rare occurrence), please contact us at info@natalieandalanna.com. We will request photographic evidence, which our dedicated team will thoroughly review and address on a case-by-case basis.

Please note that while we offer free postage and packaging for your initial order, any expenses associated with returning items to us will be the responsibility of the customer unless we have made an error with your order. In such cases, we will refund the postage charges. We strongly recommend that you use a tracked and/or signed-for delivery service when returning items to safeguard against loss or delays.